(吉隆坡27日讯)天地通(Celcom)证实,北马多个地区的通讯服务中断,用户面对无法接通和拨打电话的问题。
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有网民申诉,自下午1时许已开始面对服务中断问题,“整整3个小时没服务,你现在才通知?!”
不少用户也在天地通的推特和脸书大吐苦水,不满服务中断造成的影响。
天地通在推特及脸书贴文指出,基于公司的光纤电缆被切断,导致上霹雳县、槟城、吉打及玻璃市的部分用户受影响,惟该公司正在抢修。
截至4时为止,该公司没有进一步公布是否已恢复服务。
Customers in parts of Ulu Perak, Penang, Kedah and Perlis may find their voice and data experience affected due to a triple fibre cut. Our network engineers are working hard to resolve this issue and restore services as soon as possible.
— Celcom (@Celcom) February 27, 2023
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